Svetlana Polyanskaya - Резюме Restaurant Manager / Assistant Manager, Administrator / Office Manager, Bartender / Barista / Server

2019 - 2022 Restaurant Manager, Bartender, Barista, "ReFrame group" Results-driven Restaurant Manager with a proven career progression from Bartender to Senior Management. Over 4 years of experience in full-cycle restaurant operations, including budgeting, payroll, staff training, event management, and design. Highly skilled in financial analysis and reporting, with advanced proficiency in spreadsheets and data visualization. Known for combining hands-on service excellence with strategic business management. 2022 - 2026, General Manager, "reFrame group" Strategic General Manager with a progressive career from frontline Bartender to Executive Leadership. Proven track record of managing a portfolio of 4 business units, launching new projects from concept to profitability, and owning full P&L responsibility for the entire company. Expertise in budget planning, cost reduction, profit stabilization, and executive team development. Combines deep operational knowledge with high-level financial acumen and a hands-on leadership style.

Orenburg State Agrarian University, Specialist Degree (6-year program), Economic Security

General Management, Multi-Project Management, Team Leadership, Staff, Training & Development, Performance Management, Executive Hiring, Conflict Resolution, Decision Making under Pressure, Restaurant Operations, Event Planning & Management, Inventory Control, Supply Chain Coordination, Quality Control, Customer Service Excellence, Health & Safety Compliance, Design (visual materials, menus, promotions)

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I was born and raised in Russia, and I do not support the actions of my government. I am against the war in Ukraine and have been since it began. I cannot continue to support a country that chooses this path.

At the same time, I am honest with myself: Russia gave me my education, my professional foundation, and the start of my career. I do not erase that. My entire professional path was built there, and I am grateful for the skills I developed. But gratitude for my past does not mean loyalty to a present that I believe is wrong.

I could not leave earlier. I was afraid, and I had responsibilities — I was caring for my mother, who has no one else. Leaving was not a simple decision; it was something I had to prepare for, emotionally and practically.

I am also a member of the LGBTQ+ community. The situation in Russia has become increasingly dangerous for people like me. I have had to hide who I am for years, and that has taken a toll on my mental health. I am now at a point where I can no longer live in hiding.

I want to bring my skills, my experience, and my work ethic to a country where I can be open about who I am — and where I can contribute without fear. I am not running from responsibility. I am running toward a place where I can finally be honest, work fully, and build something meaningful.