Paul Artuiants@gmail.com - Резюме global expansion and management specialist

Self employed (Foreign Economic Activities, Catering) Jan 2016 - present (6 years 1 month) 1- FEA Consultations on foreign economic activity, sale of dental products to European countries. Achievements - product turnover from 0 to 150t. Euro for half a year of work, plus 5 new contractors in Europe. 140 clients for consultations in Ukraine within 7 months. Automation of processes. Sale of business. 3 people subordinate. 2-Delivery service Set24. Production and delivery of ready meals to customers. Achievements - purchase of a loss-making business, complete rebranding, launch of a line of new directions, exit of the enterprise to the breakeven point, profit. Growth of orders by 200%, new customers by 2.5% of the existing number of regular customers per month. Full automation of business processes .subordinate to 8 people. Regional Director Nov 2019 - Jan 2022 (2 years 3 months) Rocket delivery (IT ,E-Commerce) 1. Administration 1.1 Finding and renting premises for office placement, resolving issues related to the normal functioning of the office and work processes (payment of rent, utility services, material support, cleaning, security, etc.) 1.2 Hiring, training, adaptation, retention, rotation, dismissal of staff (sales manager, account manager), maintaining discipline and a healthy climate in the office team. Recruitment Dismissal Adaptation 2. Sales 2.1 Long-term and short-term planning of the city's key development goals (for a year/month, the number of active restaurants by location, turnover, profit). Approval with the regional director. 2.2 Monthly implementation of KPI according to the planned goals (increasing the city's margin, increasing the average check, increasing the number of orders, signing exclusive agreements with key partners, concluding contracts for joint marketing) 2.2.1 Increasing the Margin 2.2.2. Increase in the number of orders 2.2.3. Increase in the city's average check 2.2.4. Signing of exclusives 2.2.5. Conclusion of contracts for joint marketing 2.3 Development of KPI sales manager, coordination with the regional director, monitoring their implementation. 2.4 Assistance to the sales manager in connecting key partners, resolving conflict situations. 3. Accounting 3.1 Building long-term relationships with partners (increasing partner LTV, increasing NPS) 3.1.1.Developing KPI account manager, coordinating with Head of customer partners experience, monitoring their implementation.3.3 Controlling the number of restaurants in drafts 3.4. Development of stock models, typical combo menus, gastroparries. Setting tasks for accounts to create promotions with partners, combo menus, adding gastroparries, monitoring their implementation. 3.5. Assistance to the account manager in resolving complex and conflict situations. 3.6 Knowledge of accounting with a partner 3.7. Control and reduction of receivables for payments 4. Financial 4.1 Planning, development and coordination of the city budget (functioning of the office, ensuring the work of the sales and accounting department) 4.2 Knowledge of unit economics. 5.Marketing 5.1 Knowledge and understanding of the marketing plan of the city development, informing the marketing department on how to connect new districts, areas, problems in specific locations, mental peculiarities of the city 5.1 Prompt for rapid analysis of the impact of marketing tools on key partners, in order to increase the efficiency of the negotiations ( exclusives, joint marketing) 5.2 Calculation of a media plan for joint marketing 6. Knowledge and ability to use key tools of control, analytics, systematization of information 6.1. CRM system 6.2. Working with the admin panel 6.3. PowerBI Reports6. 4. Google tools 6.5. MS Excel Block HR and Block Finance and Accounting 7. Logistics (basic understanding) 7.1 Optimization of order delivery costs (together with the Head of Logistics) Monitoring and updating coverage maps, taking into account the opening of new establishments, the closing of current ones, etc. Achievements Launching an office, launching the cities of Kharkiv, Poltava, Sumy, Kremenchug, Bila Tserkva, etc. Connecting about 500 restaurants to the service, Signing exclusive agreements with top establishments, Raising the average check, Getting out of the break-even point, Launching large marketing promotions. Implementation 2 crm systems, etc. Directly 6 people, indirectly 400. Advisor to the Governor in April 2013 - March 2015 (2 years) Regional State Administration Public sector Negotiating, organizing meetings and related events with entrepreneurs of the region and so on. Supervised by 5 people

Law Academy named after Yaroslav the WiseGraduation (Kharkiv) year 2013 Fundamentals of jurisprudence Kharkiv University of Food and Trade (Kharkov) Graduation year 2011 Restaurant and hotel business, manager-economist Kharkiv University of Food and Trade (Kharkov) Graduation year 2010 Food technology, Engineer-technologist

Ability to prioritize. • Ability to work in a team. • Organizational awareness. • Effective problem solving. • Self-consciousness. • Proactivity. • The ability to influence. • Effective decision making. • Ability to learn. • Technical savvy. • Working with banks • Working with government agencies • Maintaining accounting records • Logistics skills • Base of suppliers in the field of HORECA • Base of clients in the field of HORECA • Skills for introducing analysis and accounting programs into your business • Understanding and experience in B2B sales • Skills for working with foreign counterparties (including their search) • Understanding the unit-economy of the enterprise Achievements are indicated in the "Experience"

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Courses, trainings, certificates


Cool service(Kyiv)
year 2021
Graduationtraining in quality service in the field of service provision. Client psychology.

Small and medium business owner.(Kharkiv)
Graduation year 2021
Training from Kirill Kunitsky.


Management of people and teams(Kyiv)
Graduation year 2021
Hiring and firing employees. Psychology of subordinates. Material and non-material motivation. Communication. Setting and delegating tasks.

Unit economics of e-commerce enterprise(Kyiv)
End year 2021
accounting, taxes, unit economics

Google online marketing(Kharkiv)
End year 2021
Working with Google tools for online advertising, lead generation.

Asana(Kyiv)
Year of completion 2021
implementation of the CRM system

Amo crm(Kharkiv)
Year of completion 2021
training on the implementation of the CRM system

Zoho people(Kyiv)
Year of completion 2021
training in working with the system

Employee motivation, drawing up department plans(Kiev)
Year of completion 2020
prioritization of plans, compiling motivation

Marketing from Business school Kirill Kunitsky(Kharkiv)
Graduation year 2020
basics of marketing, offline and online marketing.

How to get things in order. (The Art of Productivity Without Stress)(Kyiv)
Graduation year 2019
Individual training based on the book by David Allen.

Time management(Kiev)
Graduation year 2019
Training in time management and everything connected with it.

KNURE(Kharkiv)
Year of graduation 2005
learning the basics of working in Microsoft Office