Іванна Гасюк - Резюме call center operator, support manager, customer service manager, sales manager

Experience:
04.01.2021 – 29.10.2021
Svityaz LLC
Functional responsibilities:
• customer service (sales) manager.
12.08.2019 – 05.29.2020
PE "PMC" or "Outsourcing Sales Department"
Functional responsibilities:
• assistance in recruitment;
• execution of instructions of the company's director;
• customer service (sales) manager.
02.07.2018 -27.02.2019
LLC "Avtopomich". Information Collection Manager.
Functional responsibilities:
• Finding new clients and informing them about the possibility of receiving assistance.
• Ability to reassure, listen and hear customers.

01.09.2007 - 25.05.2012 National Forestry University of Ukraine, Faculty of Environmental Ecology,
specialty: ecologist

Key information:

 Skills of successful negotiations.
 Effective cold, warm calls.
 Experience in expanding the customer base
 Experience in recruiting for different categories.
 Maintaining internal reporting.
.
Languages: Ukrainian - fluent; Russian - good; English - intermediate; Polish - basic.

Personal and professional competencies:

 purposefulness;
 result orientation;
 high communication skills;
 decency, honesty;
 ability to work in multitasking mode.