Досвід роботи:
Support Engineer
Oct 2020 - Present
LTD ITM • Krasnodar, Russian Federation
I have developed projects and effi ciency schemes for department employees.
Task management.
Conducting training.
I have been organizing the work of expert and functional working groups.
I have been coordinating the process, control of results, holding meetings and conferences onthe topic of projects.
I have been synchronizing interaction with related projects and departments.
I have been administrating and maintaining Microsoft 365 products
Among other things:
Azure AD
Exchange online
SPO administration
Teams administration
Specialist
May 2019 - Oct 2020
РJSC Tander • Krasnodar, Russian Federation
Remote support
Work in helpdesk systems
Technical user support
Troubleshooting and equipment setup;
Administration of networks under MS Windows
Telephone counseling
IT engineer
Jan 2019 - May 2019
LTD USPEH • Krasnodar, Russian Federation
Software/hardware setup and support
Ensuring the smooth functioning of systems and taking measures to eliminate violations
Preparation of reports, proposals for system modernization
IT engineer
Mar 2014 - Oct 2015
LTD USPEH • Krasnodar, Russian Federation
Software/hardware setup and support
Ensuring the smooth functioning of systems and taking measures to eliminate violations
Preparation of reports, proposals for system modernization
Освіта:
Bachelor of Business Informatics
Sep 2020 - Jun 2024
Witte Moscow University • Moscow, Russian Federation
Computer systems technician
Sep 2011 - Jun 2015
Rostov State Transport University • Rostov on Don, Russian Federation
Професійні та інші навички:
Hard Skills:
Hybrid infrastructure
Cloud infrastructure
Exchange on-prem and ExO
SPO administration
Teams administration
Azure AD
Agile management
Project management
Other technologies:
bmc Remedy
OTRS
Confl uence
AirWatch MDM
SCCM
Jira
VDI
Bitcop
And also:
Python code editing
basic knowledge of Terraform
basic knowledge of YAML
Володіння мовами:
Английский
Додатково:
Soft Skills:
Analytic skills
Logical thinking
Flexibility and dynamism of thinking
Good verbal-logical memory
A high level of concentration and switching of attention
High level of development of technical abilities
Developed imagination
Work ethic
Teamwork
Time management
Business correspondence
Conducting training
Writing Instructions
