Ekaterina Kozlova - Резюме Receptionist, restaurant manager, waitress, hostess, salesperson

Receptionist / Boutique Hotel Dream Mansion Provided friendly and hospitable reception and accommodation for hotel guests. Coordinated the work of the hotel services. Resolved conflict situations. Restaurant manager / Dodo Brands Conducted interviews and trained new employees for the position of waiter, bartender and restaurant courier. More than 50 banquets and events have been successfully held under my leadership. Conducted monthly employee training to improve service. Waitress / Dodo Brands Name of employee of the month. Trained more than 5 people for this position. After 3 months of successful work, I got a promotion to a restaurant manager. Sales attendant / Vetna I helped in the development of the store from scratch and attracted regular visitors. 100% fulfilled sales plans from the first month of opening. Conducted 3 promotions in the store to attract new customers.

Kazan Federal University 2017 - 2021

Customer service Teamwork Leadership Communication Sales Hospitality

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Hotel and restaurant business employee, I also have experience in sales. For 3 months as a waiter, I was promoted to a restaurant manager. Participated in the opening and successful development of the store from scratch. Experience in Turkey and Russia.