Досвід роботи:
I have gained experience as a Business/System Analyst, Business Analyst/Project Manager, and Sales Manager across various industries.
In my recent role at Technodom Operator, I'm analyzing architecture and integrations between different systems, created user stories and test cases, and maintained user documentation, resulting in a significant reduction in the number of bugs in the application.
As a Business Analyst/Project Manager at Grand Era VLife, I managed the product backlog, prototyped projects, facilitated understanding between business and development teams, and conducted CustDev research to improve UX and project conversion.
At Mycar Group, I collected technical requirements, participated in the development of an electronic queue system, and implemented work with BPMN scheme.
Finally, at Decode Group, I conducted an analysis of existing systems, developed technical documentation, implemented a KPI system and control procedures, and developed a script for cold and warm calls, reducing the amount of time for onboarding new sales managers and increasing sales conversion.
Освіта:
International Information Technology University
Професійні та інші навички:
Jira, Confluence, Miro, Figma, AMQP, REST, SOAP, Technical Requirements, Project Management, Business/System analysis
