Mykyta Soloviov - Резюме Официант

Waiter in “Buffalo” restaurant in Cracow,Poland
May 2024-January 2025

Waiter in “Buffalo” restaurant in Cracow,Poland
September 2023-May 2024

Technical Support Agent in Softwarium(Ukraine)
March 2023-March 2024
• Handled incoming calls and emails from users experiencing technical issues.
• Diagnosed and resolved technical problems by reviewing system logs and data.
• Ensured timely and effective resolution of incidents, maintaining a high level of customer satisfaction.
• Documented resolved issues and updated internal knowledge bases.
• Collaborated closely with development and engineering teams to address complex system errors.

Freight Broker in Logity(Ukraine)/Landstar(USA) in Wroclaw,Poland
September 2022- till current moment
Key responsibilities:
consulting company’s clients on existing services;
monitoring cargo orders including value control of every transaction — full cycle;
creating and liaising with vendors and carriers;
overseeing deliveries, ensure timely deliveries and maintain accurate logs of all loads (run paperwork accurately for each and every shipment)

Waiter in “Buffalo” restaurant in Cracow,Poland
August 2021-August 2022

Courier in Cracow,Poland
October 2019- July 2021

Тeacher of English at Private School in Kharkiv, Ukraine
September 2018- June 2019

Administrator at Hotel Cosmopolit in Kharkiv, Ukraine
January 2017 - August 2018
Education
Secondary, Kharkiv Specialized School No. 156, Kharkiv
September 2004 - May 2015

Education
Secondary, Kharkiv Specialized School No. 156, Kharkiv
September 2004 - May 2015

Bachelor, Kharkiv National University of Construction and Architecture, Kharkiv
September 2016 -June 2020
Obtained qualification ”Finance and Credit”

Bachelor, Kharkiv National Pedagogical University, Kharkiv
September 2015- June 2019
Obtained qualification “Teacher of English and World Literature”
Program Subject Area - Philology (English)

Andrzej Frytcz Modrzewski Krakow University (AFMKU), Krakow
October 2019 - July 2020
Studied for one year at the Faculty of Managemen

I am ambitious and hardworking. l am looking for an interesting and stable job which will give
me an opportunity to learn, develop and improve myself.

Англійська, Польська

Ukrainian(native speaker)
Russian (native speaker)
English (upper-intermediate)
Polish (advanced)