Nurfissa Bukharova - Резюме I am currently looking for a job in the hospitality industry — preferably in restaurants, hotels, or on a cruise ship.

I have experience in customer service:
From 2021 to 2024, I worked in Dubai as a floor manager (administrator) in a restaurant.
My responsibilities included greeting and seating guests, ensuring high service standards, coordinating the team, handling special requests, and resolving unexpected situations.
I’m confident in working with clients, creating a welcoming atmosphere, and easily communicating with people from different backgrounds.

Graduated from college and university in Kazakhstan
• Currently studying in Italy in the field of Economics and Business

• Customer service
• Communication and interpersonal skills
• Problem-solving
• Team coordination
• Multitasking
• Conflict resolution
• Attention to detail
• Time management
• Hospitality knowledge
• Fast learner
• Positive attitude
• Fluent in [Russian, English.]

Experienced in working in multicultural environments (Dubai, Italy)
• Friendly, reliable, and highly motivated
• Strong ability to stay calm and efficient under pressure
• Open to relocation and flexible work schedules
• Passionate about customer satisfaction and high-quality service