Досвід роботи:
Cable installation engineer
Company: Datagroup
жовтень. 2020 г. - травень 2021 г. · 7 місяців.
• Connecting packages
• Connecting subscribers to the network in the private sector and apartment buildings
Help Desk Specialist
Company: React
жовтень. 2021 г. - грудень 2021 г. · 3 місяця
• Working with CRM accounts(Bitrix24)
• Working with Active Directory
• Understanding and experience of the principles of operation of the IP-telephone industry
• Knowledge of PC at a high level (modular replacement of components, cleaning, prevention)
• Experience in setting up network equipment
• Experience in laying and crimping patch cords
Information Technology Specialist
Company: SMS CLUB
липень 2022 г. - грудень. 2022 г. · 5 місяців
• Consulting clients regarding the company's services from three types of communication: phone, chat, tickets;
• Solving technical tasks regarding service performance received from customers; - Moderation of incoming traffic;
• Monitoring the quality of traffic delivery;
• Solving problems with the delivery of messages that were detected through the monitoring system;
• Implementation of the connecting function by transferring incoming information from customers within the company by recording requests, tasks for employees of other departments
• Providing advisory assistance to clients with connection to our service (API integration)
• Working with Putty
Information Technology Engineer
Company: Creative Quarter · 1 г. 11 місяців
лютий 2022 г. - квітень. 2022 г.(Скорочення штату із-за війни)
грудень 2022 г. - вересень 2024 г.
• Working with incidents and requests in Jira and Slack
• Support and consulting for CQ residents and CQ Team
• Installing and configuring software
• Carrying out an inventory and maintaining the asset up to date
• Diagnose network issues - Organization and maintenance of order in IT Stock
• Troubleshoot software and hardware issues remotely and locally
• User account management in internal systems
• Managing access rights in the Access Control System
• Video and Audio Conference systems support
Освіта:
College CCTE NAU - Junior Specialist, Computer Engineering
State University of Telecommunications - Bachelor's degree, Computer Engineer
Професійні та інші навички:
• Knowledge TCP/IP protocols
• Experience and understanding of API integration, Putty,
• Understanding the principles of Linux/Bash(Ubuntu, Kali Linux)
• Understanding the principles of PostgreSQL
• Knowledge and understanding of how the upper layers of the OSI model support the network.
applications.
• Knowledge and understanding of Jira and Slack
• Knowledge OSI model
• Setting routers to enable end-to-end connectivity between remote
devices
• Setting a small network with security best practices
• Experience in setting up and maintaining communication equipment
• Setting switches and end devices to provide access to local and
remote network resources.
Додатково:
https://www.linkedin.com/in/bohdan-antonuik-aa459b244