Oleg Golubev - Резюме Analyst

12.2018 – now • Systems Analyst • Joint Stock Company «ALFA-BANK» Project: Pega SFA Team: 8 people (including 2 analysts, 3 developers and 3 testers). • Development of technical specifications, technical and operational documentation. • Testing of works performed and demonstration of the results to customers. • Integration with other systems within the project. Within the project the following works were performed: • Сlient requests module has been improved • Graphical presentations and reports had been created • Client assign module has been improved Results: • Users spend less time with one request • A large amount of data is in visual form, which reduces the user's time for collecting information and analysis • The number of clients without managers has decreased, most of the process has been automated Project: Master Data Management Team: 11 people (including 3 analysts, 5 developers and 3 testers). • Identification and formation of needs and demands of the customer. • Collection of information, description and modeling of business processes. • Participation in the preparation of presentations. • Development of technical specifications, technical and operational documentation. • Testing of works performed and demonstration of the results to customers. • Integration with other systems within the project. Within the project the following works were performed: • Improved data exchange with systems • Connected new systems sources and systems consumers Results: • Consumers of information were able to receive more reliable and relevant information and in the presentation they needed 01.2018 – 12.2018 • Business Analyst • SAO «VSK» Project: Creation and completion of the module for accounting of remuneration to agents Team: 7 people (including 3 developers and 3 testers). • Formation of requirements for the system being developed. • Collection and analysis of information in the database. • Participation in integration projects. • Testing and demonstrating to customers the result. Within the project the following works were performed: • Implemented functional optimizing the work of users. • The system of data exchange with external systems was revised and changed. • The integration project was implemented. Results: • Increased the speed of processing and payment of remuneration to agents. • The number of payments contested by agents decreased. 01.2016–01.2018 • Business analyst • Mango Telecom LLC Project: Creation of a website and online store for Russia and Germany. Team: 10 people (4 developers, 3 testers) • Identification and formation of needs and demands of the customer. • Collection of information, description and modeling of business processes. • Participation in the preparation of presentations. • Development of technical specifications, technical and operational documentation. • Testing of works performed and demonstration of the results to customers. Within the project the following works were performed: • Redesign of the site. • Improved and optimized user registration. • Changed and optimized purchase chains for products. Results: • The number of orders through the online store increased. • Increased the average check amount.

2010–2013 The Russian Presidential Academy of National Economy and Public Administration • Law faculty named after M.M. Speranskiy • The department of legal support of market economy • Specialty: «Law» 2004–2009 Moscow State Institute of Electronics and Mathematics (Technical University) • Faculty of applied mathematics • Department of Cybernetics • Specialty: «Engineer-mathematician»

• Knowledge of methodologies for modeling of business processes. • Formalization of requirements to business processes. • Development and optimization of business processes. Calculation of the optimization effect. • Experience with a variety of software products for business process description. • Knowledge of modern PC-architecture. Design and adaptation of functional tasks. • Skills of tasks setting for developers and acceptance of the results. • Experience with following programs: Jira, Confluence, Redmine, MsSQL, OracleSQL, MsVisio, SoapUI

Английский

2018 IT Expert Business Analysis Foundation
2017 Luxoft Training BABOK: Elicitation and Collaboration
2016 Computer Training Center «Specialist» Scrum
2016 Moscow Business School Product manager
2015 Luxoft Training • UML and model of usage scenarios
2014 Logos Express (Training center of LEA MNTOM) • English language •Business English (Intermediate)
2013 non-State educational institution Learning center RDTECH • Basics of SQL