IT, Sysadmin, Customer support
IT-сфера
Досвід роботи:
February 2018 – Up to present
Azcredit NBFC
Official employment
IT operations and technical support division manager
Providing support of the bank system during the working days;
Performing COB (Closing of the business day) procedures;
Preparing and introducing daily, weekly, monthly reports;
Performing “backup/restore” procedures;
Providing the administration of Temenos T24 system and resolving the problems;
Preparation of non-standard reports for T24 system;
Providing the flawless activity of (Start of Day, End of Day and etc.) procedures;
Taking part in reporting procedure for Central Bank Credit Registry and assisting users;
Assisting in administration of NBCO "AzCredit" LLC “House” programs (“SMSNotification”,“PayPoint”,”AzeriCard”,”Kapital Bank”);
Making the End Of Day procedure using T24 System;
Analyzing the problems in MIS "Test" and "Live" modes;
Assisting and providing the information inviolability between T24 and "House" systems;
Providing reports of Business/MIS systems;
February 2017 – May 2017
Service agreement
IT Specialist
AISGOC
Provided it support in 13 buildings of Athletes village;
Daily reported the issues to it management;
Assisted Eurodesign team to resolve technical issues and requests;
December 2013 – December 2016
Vision Fund
AzerCredit NBFC
Official employment
Leading IT Specialist
Performed software, mechanical upgrades and backups;
Prepared new computers for head office and branches;
Provided advice on selection and purchase of IT equipment;
Configured multiple user and group accounts, managed group policies;
Eliminated system and software issues remotely;
April 2013 – Oct 2013
Official employment
Security Systems and IT Engineer
Omega LLC
Configured professional security systems such as CCTV and access controls;
Eliminated all security systems and computer related problems;
Explained to customers the usage of the equipment;
Traveled to various locations to install equipment;
Sep 2011 – Jan 2013
Service agreement
IT Engineer
ULTRA LLC
Installed and configured PC and laptop systems using special rules;
Assisted in ordering software and hardware equipment ;
Installed and configured various equipment for customers;
Deployed new pc and laptop systems;
Checked network equipment and cables;
Installed and configured wireless network routers;
May 2010 – Dec 2012
Chashioglu LLC
Service agreement, official employment
Software Engineer, IT Helpdesk
Developed educational resources for schools, preschools and technical schools;
Developed and implemented the interactive multimedia education systems;
Ensured proper running of pc and laptop systems;
Installed workgroup environment;
Installed and configured network equipment;
Освіта:
2006 – 2011
Derbent Humanitarian University
World Economics
Diploma available
Професійні та інші навички:
Company-wide Help Desk and technical service;
Hardware and software monitoring;
Overall administration of different operating systems, including server range;
Troubleshooting hardware, software, network, etc. issues;
Configuring and managing backup and restore procedures;
Server hardware deployment and integration;
Remote administration of server range operating systems;
Integration and support of virtualization solutions;
Remote diagnostics of hardware and software issues;
Performing OS migrations;
Researching, recommending and implementing IT solutions including hardware, software changes/enhancements, application deployments, and infrastructure upgrades;
Remote support and management of video surveillance camera system (CCTV) solutions,
access control and fire alarm systems;
Remote support of various banking software;
Володіння мовами:
Английский
Додатково:
Above average skills in digital graphics and
animation;
Familiar with advertising design and printing art;
Significant experience in electronics, electronics engineering and components repair;
Above 10 years of experience in banking and finance;
Experience in wiring, cable management, electricalsolutions installation;
Experience in network and wireless solutions installation, splicing and terminating copper and fiber cables;