Elena Khanova - Резюме Administrator

1. The hotel administrator (hotel TENET) from October 2023 to September 2025 Responsibilities: Meeting, registration, and check-out of guests; Daily reporting, processing payment documents, and cash register reports; Registration of hotel guests in the Federal Migration Service and deregistration; Monitoring the availability of necessary documents during registration; Consulting guests and working with them; Compliance with standards; Working with the cash register; Accepting and processing booking requests; Accepting incoming and outgoing documentation; Resolving conflict situations; Working with the Fidelio program. 2. Personal Assistant (Holiday Agency «FONAR») Responsibilities: 1. Creating a daily schedule for the manager. 2. Working with documentation for business negotiations. 3. Searching for and interviewing candidates for positions. 4. Creating candidate questionnaires in google Form. 5. Working with the client database. 6. Daily reporting on the work done. 7. Conducting business negotiations. 3. Model (DNI model agency Germany) Responsibilities: 1. Participation in shows, photo shoots, and video shoots. 2. Holding exhibitions. 3. Participation in corporate events. 4. Building a client base. Achievements over the past 5 years: 1. I have experience working abroad (Turkey, Indonesia, and North America). 2. I have built a client base (100+ satisfied customers). 3. The face of the company: - Gentry brand (Yekaterinburg, Russia); - Golden Gate brand (Bali, Indonesia); - KUKLA brand of premium cosmetics (Yekaterinburg, Russia); - Nail Republic brand (Istanbul, Turkey).

Secondary special education «Ural College of Business, Management, and Beauty Technology» diploma with honors, Specialist in Tourism and Hospitality

Administrative management, business communication, telephone negotiations, search and attraction of clients, organizational skills, stress resistance, business correspondence, responsibility, competent speech, and document management

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For the past 2 years, I have been working in the hotel industry as an administrator, with the opportunity to become a senior administrator.

I have successfully provided a high level of service and hospitality to guests, and I won the "Best Employee of the Year" award in 2024 at the TENET Hotel.

My optimism and friendly attitude create a warm and welcoming environment. I am proactive and creative in all my endeavors, and I am always willing to help others. I have outstanding communication skills, which allows me to find common ground with different people. I am also not afraid of conflict situations, and I have effectively resolved them in my previous position. I have excellent leadership skills and am able to work effectively in a team.

Thank you for considering my application, and I would be happy to discuss suitable positions.