Online and offline, work in abroad
Робочі спеціальності
Освіта:
A results-driven and adaptable customer support professional with demonstrated success in
international client service and cross-cultural communication. Possessing advanced proficiency in
English and intermediate Russian language skills, complemented by hands-on experience in
resolving diverse customer inquiries with efficiency and empathy. Seeking to leverage strong
problem-solving abilities and technical aptitude as an online or offline worker. Excels in
remote work environments and committed to delivering exceptional user experiences while
pursuing long-term growth within an innovative, flexible organization.
CORE COMPETENCIES
• Customer Service Excellence
• Technical & Communication Skills
• Professional Attributes
Професійні та інші навички:
Languages :
English fluently, Russian A2, Uzbek native
TECHNICAL PROFICIENCIES:
CRM Systems | Help Desk Tools | Google Workspace | MS Office | 45+ WPM (98% accuracy)
Володіння мовами:
Английский
Додатково:
PROFESSIONAL EXPERIENCE:
Customer Service Manager | Brokerage Company (Remote | 2022–2024)
Managed 50+ daily digital interactions, achieving 90%+ satisfaction. Reduced resolution time by
25%. Liaised with dev teams for complex cases.
Translator & Communication Assistant | Freelance (2021–2022)
Provided accurate translations (EN-RU-UZ), supported international clients with clear digital
guidance.
Hotel Receptionist | Jizzakh Hotel (2018–2020)
Handled guest services, multitasking under pressure, and international hospitality communication
