Remote Customer service job/ Удаленное обслуживание
Віддалена робота
Досвід роботи:
1C Operator
Kreppgarant | St. Petersburg, Russia May 2023 – October 2025
Managing the full cycle of goods in 1C: posting incoming shipments and processing outgoing orders.
Sourcing suppliers, negotiating prices, discounts, and delivery terms to optimize procurement.
Planning daily logistics for shipments.
Maintaining an electronic and paper archive, including scanning and systematizing documents.
Conducting quarterly reconciliation acts with counterparties.
Preparing and formatting documentation according to corporate standards.
Front Desk Administrator
Asteria Hotel Complex | St. Petersburg, Russia February 2022 – March 2023
Client correspondence, check-in/check-out, and handling incoming calls.
Resolving customer and personnel issues, including conflict situations.
Supervising staff performance and preparing reports.
Registering foreign and out-of-town guests.
Senior Database Specialist
OOO Golden Numbers of Moscow (Topnomer.ru) | Moscow, Russia October 2015 – September 2021
Managing and controlling the team's task execution, including deadlines and quality.
Training and mentoring new employees.
Preparing regular and specialized reports based on management requirements.
Managing business correspondence with partners and working with courier services.
Comprehensive archive management: systematization, inventory, and ensuring quick access.
Creating and maintaining documentation according to corporate standards.
Освіта:
1C Programming
Konsult Servis | 2023
Media Editor
National Center for Additional Education Qualification: "Editor of Mass Media" | 2023
English Language
English Esle | 2024
Diploma in Commodity Science
Trade and Technological College | 2008
Професійні та інші навички:
MS Office (Excel, Word)
Database Management
Office Equipment
Data Analysis
Procurement
Team Leadership
Training & Mentoring
Problem-Solving
Communication
Self-Organization
Додатково:
Здравствуйте,
Меня зовут Мария и я ищу возможности удаленной работы в таких областях, как:
Виртуальный ассистент
Обслуживание клиентов (чат, электронная почта или звонки)
Базовая техническая поддержка
Административные задачи (Excel, Google таблицы, базы данных, планировщики)
LANGUAGES:
Russian: Native
English: B1 (Intermediate)
Spanish: A1 (Beginner)
tg: @MariiaOjo
mishaaart@yahoo.com
Tel. : +382 60 089 281
