Irina Chebotareva - Резюме Remote Assistant / Customer Support (text-based, RU/EN/HR)

Remote Assistant / Customer Support (text-based) — 2023–2025 - Chat- and email-based communication with clients - Handling inquiries politely and professionally - Basic administrative support - Writing short text responses and replies - Social media messaging (Instagram / Telegram) - Work without voice calls (text-only) - Experience in using ChatGPT and AI-tools to improve workflow, generate text responses, create descriptions, and support multilingual communication Etsy & Gelato Listing Specialist — 2025 - Creating and managing product listings - Writing descriptions, titles, tags and keywords - Uploading designs - Using Print-on-Demand integration with Gelato - Creating and selecting mockups and preview images

Diploma in Economics — Modern Humanitarian Academy, Moscow (2004) Secondary school — completed 11-year program Additional certifications (yoga & wellness methodologies): - Yoga Instructor Certificate (2017) - Specialization: alignment and correction of asanas - Professional training in classical yoga methodology

Russian — native, English — B1–B2, Croatian — basic, Written communication, Text-based support (chat & email), Customer assistance, Etsy product listing & SEO, Gelato product setup & integration, Canva, Google Docs / Sheets / Drive / Gmail, Instagram / Facebook / Pinterest / Telegram, Basic data entry, Basic file management, AI-assisted text creation (ChatGPT), Organization and time management, Responsibility and reliability

Английский

I am looking for a fully remote position with text-based communication (chat & email, no phone calls). I am calm, polite, empathetic and responsible. Available for part-time or full-time. Based in Croatia (EU), open to remote cooperation with companies worldwide.