Anna Mariia Yasynetska - Резюме офіціант

Waiter / Runner 2024 horaizon - Koss icland, greece • Started as a Runner and was promoted to Head Waiter after two months. • Took and processed guest orders, ensuring accuracy and efficient service. • Provided attentive table service and monitored guests' needs throughout their visit. • Handled payments and settled guest bills. • Maintained cleanliness and organization of the dining area. • Prepared and maintained table settings and service stations. • Ensured a high standard of guest service and overall dining experience. Waiter Bartender SEASON 25-26 Pizzeria Willi - Klöstern, Austria Morning - hotel service Prepared and organized breakfast service and completed all necessary mise en place. Served breakfast and provided attentive service to hotel guests. Maintained cleanliness and organization of the dining area. Cleaned and reset the breakfast area after service. Evening — Pub Service Took guest orders and provided table service. Served food and beverages efficiently and professionally. Handled payments and settled guest bills. Prepared drinks and assisted with bar service when needed. •Maintained cleanliness and organization of the pub and service areas. waiter 01.2026- 08.26 PUBLICUST - Kyiv, Ukrain Delivered attentive service to guests in a busy central Kyiv restaurant, enhancing their dining experience. Take and process orders, deliver food and beverages, and ensure a smooth dining experience from arrival to payment. Maintain high standards of cleanliness and organization throughout the dining area and service stations. Handle payments and settle guest bills accurately and professionally. Demonstrate knowledge of wine, recommend suitable options, and provide professional wine service. Promote and sell premium menu items, including steaks, through attentive and personalized guest interaction. Facilitated communication with international guests by providing service in English and occasionally German, ensuring understanding and satisfaction. Cultivated positive relationships with guests, tailoring communication and service to accommodate diverse cultural backgrounds. Work efficiently in a fast-paced environment while maintaining a consistently high standard of service.

**Secondary Education** Lyceum, Kamianets-Podilskyi, Ukraine Completed 11 years of secondary education

Excellent customer service & high-level hospitality Charismatic and confident communication Strong menu knowledge & fast memorization Wine knowledge & professional wine service Bar knowledge & beverage preparation Food & beverage sales, including premium steaks Upselling and personalized recommendations Strong communication with international guests Fast learner and adaptable Strong attention to detail Ability to work efficiently under pressure Teamwork & effective communication Maintaining high standards of cleanliness and presentation

Английский Немецкий