Різноробочий - Афіни
Зарплата 1000 €

JOB Клиентская поддержка, Греция

Требования:

• Знание English - C1 по умолчанию
• Дополнительный язык на котором будет работать кандидат - С2
• Паспорт ЕС
• Возможность релокации в Грецию
• Опыт работы в call center, technical support must have
• Компьютерные навыки на выше среднем уровне

Где работать?

• Удаленно: в любой точке Греции (жильё предоставляет TP)
• В офисе: Афины или Салоники

Условия работы:

• Зарплатная вилка:
  1100 - 1300 EURO brutto
• Переезд:

Компания предоставляет бесплатный релокационный пакет для сотрудников, включающий: авиабилет, две недели в отеле и помощь агента по аренде в поиске квартиры с комиссией за аренду, оплачиваемой компанией. Услуга релокации предоставляется непосредственно работодателем.

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N26 | Anti-Financial Crime

Language
High level of written/reading skill for the language that will be supported. ( ex : DE/FR ) C1
Good level of English. B2
Customer Support:
Focus & concentration skill
Consensual , meticulous , sense of the observation.
Flexible
Team spirit & good communication skill .
Technical Support:
Experience in Back office activity. ( ex : payment/invoice service , complain department , level II and so on )
Good computer skill (Excel, Word, internal tools).
Ideally experience on contact center
Back-office agents will be handling inbound tickets, coming from various authorities/commercial entities regarding the end customer’s product.
90% Customer Support , 10% - Technical

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PayPal | Customer Service
Language
Native level Dutch
Good communication skills in English
Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
Strong written (email) communication utilizing proper grammar and punctuation.
Customer Service
Building excellent rapport, identifying needs, and acting in a timely manner.
Work with confidential customer information and treat it sensitively.
Well-developed sense of urgency and follow through.
Provide excellent customer support through active listening.
Highly recommended: 1 year experience in call center or financial institution.
Technical Skills
Use software to source and input customer data accurately as related to the inquiry.
Ability to multitask multiple systems, screens, and tasks during customer contacts.
Ability to learn and adapt to new software technologies.
Frontline agents Communicate with customers via telephone, e-mail, video, social media and chat, and handle all customer inquiries before, during and after their buying cycle.
Customer Service - 70%
Technical - 30%