Вакансия "Operations Supervisor" - Нью-Йорк

Operations Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES

Develop daily delivery plan utilizing equipment, manpower, and other resources to ensure effective and efficient operations and that work assignments are completed properly.
Supervises all activities of drivers and dockworkers responsible for efficient loading/unloading of trailers along with productive pick-up and delivery of freight at customer locations.
Ensure necessary resources of labor, equipment and time are available to all employees to allow maximum productivity of operations staff.
Ensure load quality, timelines, and work efficiency goals are met.
Recruit, develop and retain qualified personnel to ensure effective operations in support of company’s mission and goals. Responsible for the selection, training, motivation and discipline of terminal employees.
Conduct performance reviews and focus on development and career planning.
Communicates company safety program, trains, and enforces safety rules and compliance with all government regulations.
Administer safety programs which encourage a safe work environment and focus on prevention of accidents and injuries.
Ensure compliance with government, company, and local labor regulations, policies, and procedures.
COMPETENCIES

High Levels of Integrity and Trust - Adheres to moral, ethical, and professional standards, regulations, and organizational policies; keeps commitments to promised actions.
Composed in Extreme Pressure Situations - Maintaining stable performance under pressure or opposition (e.g., experiencing time pressure, conflict, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
Prioritizes Key Tasks - Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate.
Focused on Customers - Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value.
Effective Planner - Plans work for team and self to create efficiencies.
Great at Motivating Others - Motivating increased employee effort by communicating a compelling view of the organization’s purpose and its future state in a way that helps others understand the importance of their contributions and feel how outcomes will be different when progress is achieved.
Effective Time Management - Effectively managing one’s time and resources to ensure that work is completed efficiently.
Perseveres Through Difficult Times - Demonstrates an understanding of own emotional triggers, strengths, and development needs as well as the impact of own behavior on others.
Highly Effective Communication Skills - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
Skilled Problem Solver - Has operational capacity that allows an understanding and ability to work through the challenges of the position.