Front-office receptionist
Робочі спеціальності
Досвід роботи:
2023 – 2026. Hotel Amstelzicht. Amsterdam.
Front-desk receptionist with the functions:
• guest service and support
• reservations management with the Cubilis by Stardekk system
• control of the work of maids
• minor technical maintenance
Освіта:
1998-2004, Moscow State Industrial University, Faculty of Economics (baccalaureus).
Професійні та інші навички:
Russian — native speaker.
English — independent user, B1/B2.
Dutch — basic user, A2.
Driving license: B
Володіння мовами:
Английский
Додатково:
A small boutique hotel in central Amsterdam didn't require a large staff. As the only hotel employee during my shift, I performed a variety of tasks, such as processing reservations in the Cubilis by Stardekk system, checking room cleanliness, fixing minor technical issues, greeting guests and resolving problematic cases.