Менеджер підтримки - Будапешт
Зарплата 32000-37000 грн. - Sun One

Our clients — multinational company working on the field of life-sciences, are looking for new Customer Support Specialists colleagues into their Budapest based business service center.

Requirements:

• English min B2 and German C1 or French C1 is MUST
• Experiences in call centre, reception, customer facing jobs
• Basic technical skills are BIG advantage, but confident,
• High school or higher education. Result/solution oriented fresh graduates are also welcome
• User experience with Outlook nice to have
• Able to work under pressure, solution oriented, willingness to learn new things, a clear and effective communicator, helpful with positive attitude

Working conditions:

• Modern office near the center of Budapest (13th district)
• Young friendly team
• Working hours: from 8:00 to 18:00 (from Monday to Friday)
• After probation/training period — hybrid office with 2 home office option per week
• Opportunity to start a career in a multinational company, rapid career growth and salary increase
• Trainings
• Medical insurance
• Sport pass — free access to certain gym’s
• Unlimited full time contract with 3 months probation period
• NOT сall сentre
• Monthly netto salary 962 EUR — 1100 EUR

Responsibilities:

● answering and managing customer enquiries

● providing support via calls (20%) and Emails (80%)

● ticket logging

● deciding where to direct the client’s requests

● contacting field engineers who visit clients on-site for repair work

● providing timely and accurate assistance to clients and business partners regarding contracts, invoices, transportation, etc.

Customers: laboratories, universities, R&D centers, hospitals.

Contact:
If this sounds like you, we'd welcome your application -
@sunoneHRprovider (Telegram)