Project-менеджер - Белград
Зарплата 3000 $ - Frx ltd

We are looking for a Retention Manager with German language skills!

We are looking for a proactive and customer-focused Retention Manager to strengthen relationships with our existing clients and ensure a high level of customer satisfaction.

Your responsibilities:

• Manage and support existing German-speaking clients;
• Build strong, long-term relationships with customers;
• Monitor customer satisfaction and identify opportunities to improve client experience;
• Communicate with clients, understand their needs, and provide personalized solutions;
• Prevent customer churn and increase client loyalty;
• Follow up with clients and maintain regular communication;
• Keep client information updated in CRM systems.

What we are looking for:

• German language proficiency: B2+ level or higher;
• Experience in customer service, account management, retention, or client relations is a plus;
• Strong communication and relationship-building skills;
• Customer-oriented mindset and ability to understand client needs;
• Responsibility, attention to detail, and a proactive approach;
• Willingness to relocate and work from the office.

What we offer:

• Competitive salary + performance-based bonuses;
• Professional training and support from the team;
• Career growth opportunities;
• International working environment;
• Modern office environment;
• Relocation support covered by the company.

If you enjoy working with people, building trust, and creating long-term client relationships — we would love to meet you!

Message us on Telegram to learn all the details! This offer is limited!

@ZoroFix