Різноробочий - Таллінн
Зарплата 1400 €

Customer Support Manager with knowledge of Estonian
1400 €
15-03-2023
CallTech Outsourcing

Прямий роботодавець

на layboard з 24.02.2023

Контактна особа: CallTech Outsourcing
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Контактна особа: CallTech Outsourcing

International consulting company СаllTech Outsourcing, specialized in market research and outsourcing activity, is looking for a Customer Support Manager with knowledge of Estonian.

We are looking for a candidate who can work remotely, from home, for full-time job 9.00−18.00. From Monday till Friday.

Work is not related to sales.

Responsibilities:

  • Customers consultation about services provided: registration process and further actions (customer requests regarding subscription, unsubscription of service and informing about refunds via e-mail and phone);
  • Inbound line;
  • Information verification;
  • Translations, work with e-mails;

Requirements:

  • Fluent Estonian (B2,C1,C2 level);
  • MS Office;
  • CRM/CRS/Zendesk systems;
  • Headset, computer and good Internet connection;
  • Client orientation and wish to help in issues solutions;
  • Good diction;
  • Activity and stress resistance

We offer:

  • Interesting work in a friendly and young team;
  • Good salary level
  • Paid vacation and sick leave;
  • Bonus system;
  • Realization of ambitions in interesting projects and career growth;
  • Possibility to work from home;

CallTech Outsourcing is a successful international company being on the global market for over 17 years. We guarantee timely and high salary.

We are waiting for your feedback to provide you more detailed information

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