As a Bilingual Customer Service Representative – German–English our state-of-the-art location in Athens, Greece you’ll be a part of creating and delivering amazing customer experiences while you also, an award-winning employment experience and company culture.
Eligible applicants must be a resident of and eligible to work in Greece. Relocation
assistance is available.
What You’ll Be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll
work to resolve the customer’s issues before escalating to the next level. Whether it’s getting
answers for customers quickly, consulting on products with compassion or resolving their
issues with a smile, you’ll be the difference between their customer experience being just
average or an exceptional one.
During a Typical Day, You’ll
● Answer incoming communications from customers
● Conduct research to provide answers for customers to resolve their issues
What You Bring To The Role
● Fluency in German and English
● High school diploma or equivalent
● 6 months or more of customer services experience
● Recognize, apply and explain your product or service knowledge
● Computer savvy
● Resident of or ability to immediately relocate to Athens, Greece and gain work
authorization expediently
What You Can Expect
● Knowledgeable, encouraging, supporting and present leadership
● Diverse and community minded organization
● Career-growth and lots of learning opportunities for aspiring minds
● 25 days annual leave per year
● Excellent premises during training and when you come to the site for employee
engagement activities in Athens, Syngrou Fix metro station
● Relocation assistance available
● And yes...all the competitive compensation, performance bonus opportunities and
benefits you'd expect and maybe a few that would pleasantly surprise you
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing
the highest level of service possible whether through voice, chat or email interactions. We
trust you already have the necessary ingredient that can’t be taught – a caring and
supportive nature that will shine through as you help customers. You’ll also have a chance to
make great new friends within the TTEC community and grow your career in a dynamic,
family-friendly atmosphere.
You'll report to a Team Lead. You’ll contribute to the success of the customer experience as
well as the overall success of the team.
Все вакансии от "Outsource4biz" ⟶Все вакансии на портале ДОЛЖНЫ предусматривать только виды трудовой деятельности, не нарушающие законодательство страны осуществления деятельности, и содержать исчерпывающий перечень трудовых обязанностей. В случае выявления в объявлении несоответствия таким требованиям — сообщите Администратору, и если ваша жалоба подтвердится — соответствующее объявление будет удалено, а его автор получит предупреждение или будет заблокирован при систематическом нарушении. Администратор не несет ответственности за поведение работодателя и фактическое выполнение им обязательств.
показы: 8.7K
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