Фрилансер - Торонто
Зарплата 1900 $ - Berkel & Company, Contractors, Inc.

We are seeking a motivated and detail-oriented Remote Customer Service Representative/Dispatcher to join our team. In this role, you will be responsible for providing exceptional customer service and dispatching services to our clients. This is a remote position, allowing you to work from the comfort of your own home.

Responsibilities:

• Respond to customer inquiries and provide information about products and services
• Dispatch service technicians to customer locations
• Monitor service requests and ensure timely resolution
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to improve customer service processes

Qualifications:

• High school diploma or equivalent
• 2+ years of customer service experience
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities
• Ability to work independently and prioritize tasks
• Experience with dispatching software is a plus

Skills:

• Customer-focused mindset
• Attention to detail
• Ability to multitask in a fast-paced environment
• Proficiency in Microsoft Office Suite

If you are a team player with a passion for providing top-notch customer service, we would love to hear from you. Apply now to join our dynamic team!