Вакансия "Dispatcher for a Service Company (Remote | USA Market)" - Сан-Диего

A little about us:

Big City HVAC & Appliance Repair is more than just a service company – we’re a team that helps people across several U.S. states solve household problems quickly and professionally. Our HQ is based in sunny San Diego, but your workplace is wherever you feel most productive!
Russian language required!

 We work in three key directions: individual clients, insurance cases, and property management.
Oh, and we also have an online training platform… but more on that later) 

We operate in the U.S. — but you can work from anywhere in the world!

Who we’re looking for&

An active, proactive, and stress-resistant dispatcher who’s not afraid of multitasking, communicates clearly with both clients and the team, and — most importantly — is ready to grow with us!

Why “Big City”?

• Clear and comfortable onboarding — guided by a mentor and experienced team.
• Friendly and professional colleagues who are always ready to support you.
• All the tools you need: telephony, CRM, messengers — everything’s set up and ready.
• Stable, on-time salary. Always.

What will you do?

• Coordinate technician visits and plan repair schedules
• Maintain reports and records in our CRM
• Communicate with clients — calls, emails, chats (Spark, Yelp, etc.)
• Assign tasks to technicians
• Renew contracts with existing customers — no cold calling or sales from scratch!

You’re the perfect match if you:

• Have experience as a dispatcher, in customer service, sales, or appliance repair
• Understand how to work with a CRM system and handle multiple tasks
• Speak conversational English (B2 or higher)
• Appreciate remote work and value flexibility
• Have strong soft skills: communication, positivity, adaptability

What we offer:

• Schedule: Mon–Fri, 08:00–17:00 EST (or 18:00–03:00 Kyiv time)
• Mentor to help you get started and feel confident from day one
• Salary:

  • $800 during trial period

  • $1000+ after trial, based on KPIs
• Career growth: Dispatcher > Team Lead > Department Manager

Get to know us better:

Website: bigcityhomeservice.com
Instagram (CEO): @mr_malinovskiy

Ready to join?

Just send us your resume — and you could be part of our team tomorrow!
Questions? Message us on Telegram: @HRproject_specialist — let’s talk!

If you’re reading this and thinking “This is me!” — don’t wait.
We’ve been waiting for you!