Customer carecustomer support
We're looking for a part-time Customer Support Representative to assist with customer inquiries for our e-commerce business. This role demands approximately 4 hours of work daily.
About Us:
TRUESEAMOSS (https:trueseamoss.com) We are an American Superfood e-commerce company dedicated to promoting health and wellness through our high-quality products.
What to do:
Be on call from 9:30 to 21:30 Los Angeles time;
Promptly respond to chatbot requests within 10 minutes. For convenience, you can set up notifications on your phone (about 10 chats per day)
Regularly check your support email every 2-4 hours (about 35-40 emails per day).
Reply to comments on our social networks.
What is important to us:
Experience in customer support
Excellent written English
Excellent communication skills and ability to work with people;
Ability to solve problems effectively;
Basic knowledge of Shopify is a plus (tracking orders, changing orders, changing addresses, etc.)
We are ready to offer:
Distant work;
Part-time employment;
Friendly team and comfortable working conditions.
A chance to be part of a fast-growing company where your contributions will have a significant impact on our success.
If you are ready to become part of our innovation team and help shape the future of our business, please send a cover letter about your experience in English along with your application!
